What to do in case you experience display issues with harmon.ie? framework.log: includes events from the SharePoint server.Harmonie.log: includes events from the harmon.ie add-in.HarmonieBrowserHost.log: includes events from the on-boarding process, teams integration, and authentication.Harmonie installer.log: includes events from the installation process.Under this location you will find these log files: The log files can be found in %LOCALAPPDATA%\Mainsoft\Harmony. You may edit the recipient name, in order to send the log files to your company's helpdesk. harmon.ie zips the log files and opens a new email message to harmon.ie support, with the log files attached. ![]() To send the log files to harmon.ie support, open the harmon.ie sidebar menu and click Send Logs to Support. ![]() Troubleshooting Troubleshooting What to do if you encounter unexpected errors?įor advanced diagnostics of application errors, it is often helpful to inspect the event logs.
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